It has been a rough couple of weeks for Microsoft’s cloud connected services. With back to back outages of some of its most frequented services, Microsoft technicians are looking to pin point the cause of the disruption.
Earlier this week, Office 365, Skype, Xbox Live and a few other onliine services went down and would not allow users to sign into them from around 1:00 pm U.S. EST until 6:00 am ET.
According to report from MSP mentor , there were several attempts to restore services such as OneDrive and Outlook, but all failed despite Microsoft technicians running into similar problems last week.
As Microsoft technicians continue to look into the outage, they are reaching a conclusion that, “We’ve determined that the previously resolved issue had some residual impact to the service configuration for OneDrive.”
Even with the team narrowing in on residual effects caused by a previous patch, they are still cautious to fully attribute this weeks issues to last weeks problems.
Fortunately, as Microsoft looks further into the matter, they’ve managed to deploy another patch to address this weeks issues which is getting users back up and running.
Also published on Medium.